Refund policy
EXCHANGE
Our policy lasts 7 days. If 7 days have gone by since your purchase, we can’t offer you a return
To complete your exchange , we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations
Any item not same as shown in video condition, is damaged or missing parts for reasons not due to our error can be exchange
Sale items (if applicable)
Only regular priced items may be exchange unfortunately sale items cannot be exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you wish to exchange an item for the same one, please contact us via email at hoorainsfashion@gmail.com or call us at 0312102314. We will provide further details.
Shipping
To return your product, please contact us via email at hoorainsfashion@gmail.com or call us at 0312102314. We will provide further details.
You will be responsible for paying for your own shipping costs for returning your item if damaged . Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.